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The Primes: How Any Group Can Solve Any Problem

The Primes How Any Group Can Solve Any Problem

  • Author:
  • Publisher: John Wiley & Sons
  • ISBN: 9781118173275
  • Published In: March 2012
  • Format: Paperback , 272 pages
  • Jurisdiction: International or US ? Disclaimer:
    Countri(es) stated herein are used as reference only
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Discover fundamental principles of high-stakes change and organizational transformation

The "primes" are universal and unavoidable patterns of group behavior that emerge whenever people attempt to transform systems or collaborate to solve complex problems. Every change agent has felt their effect, but few can recognize, anticipate, and manage them. Unacknowledged, the primes can put any leadership agenda at risk. Once mastered, the primes become a force that drives intended outcomes. The Primes is a field manual for anyone ready to step up to serious challenges, predict and manage inevitable problems, create a brighter future, and produce extraordinary results.

An essential guide for 21st century problem solvers and change agents, The Primes unveils thirty-two universal secrets of how to:

  • Tackle complex problems successfully and deliver extraordinary results on time
  • Forge lasting consensus among competing interests and keep teams focused and productive
  • Recognize and eliminate the most destructive forces in an organization
  • Establish cultures of integrity

The Primes gives leaders the edge they need to succeed. Once the primes are revealed, you'll see them everywhere!

Contents

Introduction

All Prime titles are to be printed in PMS 1795 U

PART 1: Universal Patterns For Leading In Uncertain Times

How are some people thriving in these uncertain times? What enables them to appear so certain and to take such decisive action in all this ambiguity about the future?

Chapter 1 Being Clear on What's Really Important

How did you decide how you spent your time yesterday? What criteria are you using to allocate your time tomorrow?

PRIME LeadING

Does being called a 'Leader' mean you are 'Leading'? What does 'Leading' mean?

PRIME IN - ON

Are you seduced by working 'in' the business at the expense of 'on' it?

PRIME CHANGE VS. TRANSFORMATION

Are you fixing or creating?

Chapter 2 Being Intentional and Going First

What are you committed to making happen and by when? What does 'committed' mean? What does your commitment mean to others?

PRIME InteGrity

Does your 'yes' mean 'yes' really?

PRIME Trust the Universe

Is your vision limited to what you've already seen?

PRIME Declaration

Are you willing to live unreasonably?

Chapter 3 Enrolling Others

Can you call people, from disenfranchisement and mere compliance, to their highest level of commitment?

PRIME Dynamic Incompleteness

Can you create a vision that is compelling because of what it says and at the same time inviting--for what it leaves yet to be said?

PRIME Enoblement

Does your vision elevate people in degree, excellence, and respect and inspire them to act boldly?

PRIME POWER

Do you know how to turn strangers, competitors, cautious allies, and suspicious stakeholders into powerful, outcome driven, coalitions?

PART 2: Universal Patterns of Powerful Alliances

How do you generate unprecedented power within the group? Is this question all that important to you?

Chapter 4 Gaining Shared Perspective

Everyone claims to value diversity. Can maintaining diverse perspectives ever be a bad thing?

PRIME Blind Men and the elephant

How do you get people to see the 'whole thing'?

PRIME Levels of perspective

How do you get people to see the same 'whole thing'?

PRIME S-CURVES

How do you get people to a shared sense of now?

Chapter 5 Establishing Shared Intent

How do you get the group to be intentional?

PRIME core prime

How do you get the group focused on the right things and feeling urgent about acting?

PRIME parity

What is the right ratio of analyzing vs. imagining?

PRIME stake

How do you get the group 'all in'?

Chapter 6 Taking Coordinated Action

How do you get the group to persistently do everything about a few critical things versus doing a few things about everything?

PRIME cohesion

Cohesion is an unnatural state for a group. How good are you at establishing and sustaining it?

PRIME Redpoint

A good question to ask is 'What is important to do?' A better question is 'Of all the important things we could do, what are the fewest, most important?'

PRIME MUDA

Can you distinguish ‘non-value added activity'? How much of your group's resources is it consuming?

PART 3: Universal Patterns of Outstanding Group Performance

What do high performance groups know and do that low performance groups do not?

Chapter 7 Making Decisions

What does the word 'decision' actually mean? How are decision made?

PRIME leadership spectrum

Are you the kind of leader that likes to facilitate consensus? The right answer is 'That depends'.

PRIME Concensus

Are you still using the traditional definition of consensus? Are you aware of how destructive the traditional definition is?

PRIME Open-close-decide

How do groups actually make decisions?

Chapter 8 Building An Intentional Culture

Quick – What does 'culture' mean? There are consequences of using more than 7 words to define culture.

PRIMEculture

Culture Happens. You shape it or it shapes you. How good are you at shaping a culture?

PRIME congruence

What is the dark side of a stated culture?

PRIME feedback AS CARING

How good are you at giving it? How good are you at getting it? Why does it matter?

Chapter 9 Social Contracting and Accountability Within the Group

How do peers give each other commands?

PRIME request

Why saying 'no' protects your saying 'yes'.

PRIME trust

We all say how important trust is. What is trust? How do you generate it and how do you destroy it?

PRIMEBreach

What do you do when your 'yes' turns out to be a 'no'?

Chapter 10 Saying and Not Saying. Listening and Not Listening.

How high performance groups sound.

PRIME perimeter

How small a fence have you built around what can and cannot be said?

PRIME facts, stories, and beliefs

Can you distinguish facts, from stories, from beliefs? Do you use facts the way a drunk uses a lamppost … for support vs. illumination.

PRIME gossip

What it is? What makes it so destructive? How do you stop it?

PART 4: Universal Patterns Of Group Failure

How good are you at anticipating, avoiding, and slaying the dragons that inevitably show up and threaten your group and the outcomes your group is standing for?

Chapter 11 Overcoming Resistance

Are you okay with favoring some people and ignoring others?

PRIME laggards

Do you know how to starve 'possibility killers'?

PRIME fragmentation

How skilled are you at overcoming resistance from the powerful middle.

PRIME same- different

Everybody's special. Really?

Chapter 12 Managing Intractable Dilemmas

How do you end a never-ending argument?

PRIME big hat – little hat;

What do you do when the needs of the many conflict with the needs of the few?

PRIME right vs right

Resolving conflicts about right and wrong is child's play. How skilled are you at resolving matters of right vs. right?

PRIME resolution principles

Right vs. Right arguments have been going on forever. What can we learn from our ancestors?

Chapter 13 Avoiding Tripping Hazards

Tripping hazards are easier to avoid when you know where they are. When it comes to working in groups, can you see them coming?

PRIME chase - lose

Chase teamwork, leadership, moral, and culture and you will surely lose them all.

PRIME process - content

You can run the process. You can contribute to content. Pick one.

PRIME shape shifter

How to destroy your power in groups.

Chapter 14 Refusing To Hide Out

We all live our lives trying to avoid embarrassment. Can you recognize when you and your group are hiding out and playing safe?

PRIME victim - leader

What does 'going victim' sound like?

PRIME locker room – court

Do you find planning to be a near death experience?

PRIME confusion

Why is confusion such a wonderful way of being?

PART 5: Universal Patterns Of Thriving In Ambiguity

How do you stay healthier than the world is sick?

Chapter 15 Avoiding Bright Shinny Objects and Squirrels

How do you manage distractions?

PRIME a clearing

How skilled are you at creating nothing?

PRIME Issues Forward

Looking behind and looking ahead are both important. What is the right ratio?

Chapter 16 Taking Great Care Of Yourself

Can you give up coming from 'Something is wrong.'?

PRIME commitment - attachment

Why saying 'This project makes me so frustrated' is irrational.

PRIMEBe

How good are you at cutting grass when you are cutting grass?

Conclusion: Now What?

References and Resources

CHRIS J. McGOFF is the founder of The Clearing, Inc., a Washington, DC–based management consulting firm dedicated to supporting change agents as they tackle the most daunting and complex problems facing organizations. For 30 years, Chris McGoff has been helping leaders in the private and public sector reach difficult consensus and solve problems of consequence—those involving the highest levels of stakeholder and technological complexity. Mr. McGoff's client list includes most of the agencies of the US federal government as well as a wide range of organizations such as IBM, AARP, Consol Energy, DuPont, the United Nations, and Boeing. He is also a sought-after public speaker, senior advisor, and professor at the University of Maryland School of Public Policy.

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