Foreword; Preface; Introduction; Part I;
Chapter 1. The Business Review;
Chapter 2. How to Prepare a Business Review;
Chapter 3. Problems and Opportunities;
Part II; Chapter 4. Sales Objectives;
Chapter 5. Target Markets and Marketing Objectives;
Chapter 6. Brand Positioning;
Chapter 7. Marketing Strategies;
Chapter 8. Communication Goals;
Chapter 9. Product/Naming/Packaging;
Chapter 10. Pricing;
Chapter 11. Distribution;
Chapter 12. Personal Selling/Service;
Chapter 13. Promotion/Events;
Chapter 14. Advertising Message;
Chapter 15. Advertising Media;
Chapter 16. Internet Media;
Chapter 17. Social Media;
Chapter 18. Merchandising;
Chapter 19. Public Relations;
Chapter 20. Benchmarking;
Chapter 21. Marketing Budget, Payback Analysis, and Marketing Calendar;
Part III; Chapter 22. Plan Execution;
Part IV; Chapter 23. Plan Evaluation;
Chapter 24. Marketing Research and Testing