Tools for Collaborative Decision-Making

By Pascale Zaraté
Wiley-ISTE January 2013

Specifications

ISBN-13
9781848215160
Publisher
Wiley-ISTE
Publication
January 2013
Format
Hardback , 128 pages
Jurisdiction
International ? Countri(es) for reference only

Details

Decision-making has evolved recently thanks to the introduction of information and communication technologies in many organizations, which has led to new kinds of decision-making processes, called “collaborative decision-making”, at the organizational and cognitive levels.
This book looks at the development of the decision-making process in organizations. Decision-aiding and its paradigm of problem solving are defined, showing how decision-makers now need to work in a cooperative way. Definitions of cooperation and associated concepts such as collaboration and coordination are given and a framework of cooperative decision support systems is presented, including intelligent DSS, cooperative knowledge-based systems, workflow, group support systems, collaborative engineering, integrating with a collaborative decision-making model in part or being part of global projects.
Several models and experimental studies are also included showing that these new processes have to be supported by new types of tools, several of which are described in order to calculate or simulate solutions or global solutions for decision-making modification. Definitions and new trends for these models are given, along with types of systems.

Table of Contents

LIST OF FIGURES

LIST OF TABLES

INTRODUCTION

CHAPTER 1. ALTERATION OF DECISION-MAKING PROCESSES IN ORGANIZATIONS

1.1. Decisional processes

1.2. Introduction of ICT in organizations

1.3. The decision-making process revisited

1.4. Conclusion

CHAPTER 2. NEW DECISION-MAKING PROCESSES

2.1. Examination of the context of such decision-making

2.2. Context and decision-making

2.3. Experiment

2.4. Conclusion

CHAPTER 3. THE NEED TO COOPERATE

3.1. Cooperation: definitions

3.2. Types of cooperation

3.2.1. Complementary cooperation

3.2.2. Interdependent cooperation

3.2.3. Negotiated cooperation

CHAPTER 4. COOPERATIVE DECISION-MAKING

4.1. Process of collaborative decision-making

4.2. Model of the process of collaborative decision-making

CHAPTER 5. ACTIVITY SUPPORT SYSTEMS

5.1. Interactive decision support systems

5.2. Business intelligence

5.3. Intelligent or knowledge-based DSSs

5.4. Cooperative knowledge-based systems

5.5. Group Decision Support Systems (GDSSs)

5.6. Facilitation of group decision-making .

5.7. Collaborative engineering

5.8. Cooperative design approach

5.9. Cooperative systems

5.10. Workflow

5.11. Cooperative multi-agent systems

CHAPTER 6. COOPERATIVE DECISION SUPPORT SYSTEMS: CDSSS

6.1. Distributed DSSs

6.2. Proposal of an architecture

6.2.1. Interpersonal communication tool

6.2.2. Task management tool

6.2.2.1. Support for management of non-nominal situations

6.2.2.2. Planning support tool in the context of distance learning

6.2.2.3. Conclusion

6.2.3. Knowledge capitalization tool

6.2.3.1. Knowledge capitalization: a process-oriented model

6.2.4. Dynamic human/computer interaction tool

6.3. Process of group decision-making

6.4. Conclusion

GENERAL CONCLUSION

BIBLIOGRAPHY

INDEX

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