Tools for Collaborative Decision-Making

LIST OF FIGURES

LIST OF TABLES

INTRODUCTION

CHAPTER 1. ALTERATION OF DECISION-MAKING PROCESSES IN ORGANIZATIONS

1.1. Decisional processes

1.2. Introduction of ICT in organizations

1.3. The decision-making process revisited

1.4. Conclusion

CHAPTER 2. NEW DECISION-MAKING PROCESSES

2.1. Examination of the context of such decision-making

2.2. Context and decision-making

2.3. Experiment

2.4. Conclusion

CHAPTER 3. THE NEED TO COOPERATE

3.1. Cooperation: definitions

3.2. Types of cooperation

3.2.1. Complementary cooperation

3.2.2. Interdependent cooperation

3.2.3. Negotiated cooperation

CHAPTER 4. COOPERATIVE DECISION-MAKING

4.1. Process of collaborative decision-making

4.2. Model of the process of collaborative decision-making

CHAPTER 5. ACTIVITY SUPPORT SYSTEMS

5.1. Interactive decision support systems

5.2. Business intelligence

5.3. Intelligent or knowledge-based DSSs

5.4. Cooperative knowledge-based systems

5.5. Group Decision Support Systems (GDSSs)

5.6. Facilitation of group decision-making .

5.7. Collaborative engineering

5.8. Cooperative design approach

5.9. Cooperative systems

5.10. Workflow

5.11. Cooperative multi-agent systems

CHAPTER 6. COOPERATIVE DECISION SUPPORT SYSTEMS: CDSSS

6.1. Distributed DSSs

6.2. Proposal of an architecture

6.2.1. Interpersonal communication tool

6.2.2. Task management tool

6.2.2.1. Support for management of non-nominal situations

6.2.2.2. Planning support tool in the context of distance learning

6.2.2.3. Conclusion

6.2.3. Knowledge capitalization tool

6.2.3.1. Knowledge capitalization: a process-oriented model

6.2.4. Dynamic human/computer interaction tool

6.3. Process of group decision-making

6.4. Conclusion

GENERAL CONCLUSION

BIBLIOGRAPHY

INDEX