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Activity-Based Management for Financial Institutions

Activity-Based Management for Financial Institutions Driving Bottom-Line Results

Author: Brent J. Bahnub
Publisher: John Wiley & Sons
ISBN: 9780470562222
Published In: February 2010
Format: Hardback , 224 pages
Jurisdiction: International or US ? Disclaimer:
Countri(es) stated herein are used as reference only

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Contents
Author

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Discover how to use activity-based management to improve your bottom line

The first book of its kind to focus on activity-based management in the financial services industry, Activity-Based Management for Financial Institutions: Driving Bottom Line Results will show you how to drive changes to your organization's bottom line.

After providing a brief overview of a financial services activity-based costing model, this book focuses on how to directly improve net income, covering essential topics including costing, chargeback, and pricing; implementing ABC; implementing ABM; managing organizational change; and avoiding pitfalls.

Written for those in the financial services industry-banks, securities firms, insurance companies
Reveals how to drive benefits to the bottom line through disciplined execution of activity-based management and organizational change management
Provides real world examples and tools for quick results and sustained success

This one-of-a-kind book will take your financial institution from stuck to financially successful, driving profitability and performance.

Foreword.

Preface.

About the Website.

Acknowledgments.

Chapter 1 What Is ABC and ABM?

What Is ABC?

What Is ABM?

Chapter 2 Costing, Chargeback, and Pricing.

Define Your Objectives.

Costing: Absorption Choices.

Costing: Driving Costs from Support Areas.

Chargeback.

Rates.

Bank Branch Profitability.

Pricing.

Chapter 3 Implementing ABC.

ABC Implementation Guiding Principles.

Model Rules, Assumptions, and Design Documents.

Driver Decisions.

Attribute Decisions.

Level of Detail Decisions.

Tools.

Activity and Driver Dictionaries.

Putting It All Together: An ABC Example.

Chapter 4 Implementing ABM.

Structuring the Organization and Process for Success.

Differences of ABM and ABC Staffing.

Driving Results.

Additional Considerations for Financial Services.

Chapter 5 ABC/M in Shared Services.

Starting ABC/M with Shared Services.

Expected Dialog for Planning.

Integrating the IT Model.

Driving Value within Shared Services: IS Examples.

Chapter 6 Managing Organizational Change.

Importance of Organizational Change Management.

Organizational Readiness and Overcoming Resistance.

Your Role as Change Agent.

Chapter 7 Avoiding the Pitfalls: Lessons Learned.

ABC Lessons Learned.

ABM Lessons Learned.

Chapter 8 Beyond ABC/M.

Portable Skills.

Adjacent Careers.

In Conclusion.

Appendix: ABC Model and Cost Object Reporting Rules and Assumptions.

Modeling Rules and Assumptions.

Cost Object Reporting Rules and Assumptions.

Index.

Brent Bahnub is Senior Vice President and Director of Business Intelligence with First Niagara Bank. He has fifteen years of costing, process improvement, and performance management experience. He designed and implemented several activity-based costing and chargeback systems for multibillion-dollar clients, driving millions of dollars to the bottom line. Over his eight years in external consulting, he has worked at several Fortune 500 financial institutions, implementing activity-based costing, process improvements, and performance management projects. He began his career as a development engineer at IBM, where he coauthored four patents.