Business Intelligence for Law Firms

Number of Pages: 99

Business intelligence (BI) was long ago adopted into mainstream business practices, but it has only recently begun to be incorporated into the law firm environment.

Taking its cues from business process improvement strategies law firms have started to look at the data they collect in order to improve client relationships, maximise costs, and essentially harness the data flowing through the firm for a variety of purposes.

Managing Partner's report Business Intelligence for Law Firms takes a practical view of BI and breaks down the data sets available to many of the non-legal parts of law firms and explains how understanding the underlying data in these areas of law firm management can improve competitive advantage through BI.

Business Intelligence for Law Firms provides a thorough understanding of key BI concepts and their application in a law firm.

Using practical examples from legal or other industries this report covers topics including:

• Underscoring a competitive advantage through the use of BI;
• The use of BI practices across multiple verticals and how the use of BI in a law firm differs;
• Business intelligence inputs within a law firm;
• The fundamental steps to creating and nurturing a successful BI program in a law firm;
• Challenges or ‘speed bumps’ to be aware of with regards to implementing BI into your firm;
• What each management area of law firms has to offer in terms of BI;
• Using BI to change the way a firm thinks about revenue and profitability;
• Capturing information to transform a firm’s efficiency and increase its bottom line;
• Marketing intelligence and using BI as a key marketing differentiator;
• BI’s impact on legal project management and e-discovery; and
• Secure intelligence – protecting what one knows.

• The inclusion of individual lawyers and understanding their part in the BI process;
• Legal project management – the use of process mapping;
• Market research as a business intelligence input;
• Competitive intelligence and brand development;
• Globalisation and revenue growth; and
• The future of big data in law firms.