Human Resources HR Management

Capitalizing on Workplace Diversity

By Richard Y. Chang
Pfeiffer June 1999

Specifications

ISBN-13
9780787951023
Publisher
Pfeiffer
Publication
June 1999
Format
Paperback , 129 pages
Jurisdiction
International ? Countri(es) for reference only

Details

Realize organizational success through diversity.

Table of Contents

ntroduction.

Meeting The Diversity Challenge.

Capitalizing On Diversity In The Organization.

Phase One: Creating A Diversity Vision.

Phase Two: Building Organizational Awareness And Commitment.

Phase Three A: Staffing For Diversity Success.

Phase Three B: Building Team Capability.

Phase Three C: Communicating Effectively In A Diverse Workplace.

Phase Four: Reinforcing On An Ongoing Basis.

Managing Diversity Issues Successfully.

Summary.

Appendix: Reproducible Forms And Worksheets.

About the Author

RICHARD CHANG is president and CEO of Richard Chang Associates, Inc., a consulting and publishing firm whose clients include Toshiba, Marriot, Citibank, Fidelity Investments, Nabisco, and McDonald's. He currently serves as chair of the board for the American Society for Training and Development. He lives near Irvine, California.
 
 

 

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