Conveyancing / Tenancy / Land

Conveyancing Quality Scheme Toolkit, 4th Edition

By The Law Society
Law Society Publishing August 2023

Specifications

ISBN-13
9781784462239
Publisher
Law Society Publishing
Publication
August 2023
Format
Paperback , 112 pages
Jurisdiction
U.K. ? Countri(es) for reference only

Details

The Law Society Conveyancing Quality Scheme is the quality standard for residential conveyancing practices. Accreditation under the scheme provides assurance to lenders, insurers, consumers and clients.

The Conveyancing Quality Scheme Toolkit helps residential conveyancing practices to understand, implement and maintain the CQS protocol, and to comply with the core practice management standards (CPMS) that must be followed by all practices within the scheme.

The fourth edition of the Toolkit has been fully revised and updated and aligns with:

  • the latest CPMS, published in February 2022
  • the new mandatory procedure to ensure that applications are checked before being sent to HM Land Registry (7.4 CPMS)
  • the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017
  • the SRA Standards and Regulations 2019
  • the UK General Data Protection Regulation

Template policies and documents are also made available in Word format for customisation.

This book is an indispensable addition to any conveyancing firm’s library.

Table of Contents

Financial Management: 1. Financial management procedures;
Supervision and Operational RiskManagement: 1. Management structure of the practice; 
2. Supervision policy; 
3. File review policy;
4. Standard file review - conveyancing purchase;
5. Standard file review - conveyancing sale; 
6. Policyon risk;
7. Risk management policy;
8. Risk management analysis spreadsheet - purchase; 
9. Riskmanagement analysis spreadsheet - sale; 
10. Business continuity planning; 
11. Business continuityplanning - client identification form;
12. Business continuity planning - risk matrix;
13. Mortgage fraudpolicy; 
14. Anti-money laundering policy;
15. Anti-money laundering policy - client identification form;
16. Anti-money laundering policy - internal reporting form;
17. Anti-bribery and corruption policy;
18. E-mail policy; 
19. Internet use policy;
20. Website management policy; 
21. Social media policy;
Client Care: 1. Client care policy;
2. Client care letter - conveyancing;
3. Closing letter;
4. Standardterms and conditions of business for conveyancing clients;
5. Client survey; 
6. Client complaints policy;
File and Case Management: 1. Procedure for acceptance of new matters, allocation of work and filemanagement;
2. Client instruction form; 
3. Policy for the giving of undertakings; 
4. SRA warning cardon undertakings; 
5. Risk notice; 
6. File risk assessment and conflict of interests check form.

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