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Culture Audit in Financial Services: Reporting on Behaviour to Conduct Regulators

Culture Audit in Financial Services: Reporting on Behaviour to Conduct Regulators

Author: Roger Miles
Publisher: Kogan Page
ISBN: 9781789667752
Published In: June 2021
Format: Paperback
Jurisdiction: U.K. ? Disclaimer:
Countri(es) stated herein are used as reference only

HKD 740.87

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Description
Contents

Details

In the next wave of conduct regulation in financial markets, from 2020 the regulator expects firms to produce evidence on how they are improving behaviour and culture, leaving practitioners anxious that their current reporting and management information (MI) are irrelevant to meeting as-yet unclear regulatory expectations.

This book provides the insights and tools firms need to report on culture, securing both enhanced business value and the regulator's approval. Culture is now seen as a key contributor to good governance, feeding into existing discourse on environmental, social and governance (ESG) factors and the emerging dialogue on 'non-financial (mis)conduct', but conventional measures of business quality are unfit for the new reporting agenda. Culture Audit in Financial Services follows the arc of 'behavioural regulation' to examine what the regulator really wants, before offering guidance on how culture audit differs from conventional auditing, how to put the latest pure-research findings to work, and the key features of well-designed conduct and culture reports.

Written by an impartial author and a variety of contributors with extensive experience working with practitioners, regulators, and many of the world's finest academic initiatives, this book is filled with practical, grounded advice on how best to approach this new challenge and avoid infractions.

Chapter - 01: Setting the scene

Chapter - 02: Why regulators switched to the behavioural approach

Chapter - 03: The arc of behavioural regulation and where it's heading

Chapter - 04: The culture challenge

Chapter - 05: What do behavioural regulators really want?

Chapter - 06: The new mindset and language of culture assessment - financial and non-financial conduct

Chapter - 07: Basics of audit practice - and how the practice of culture audit differs from conventional auditing

Chapter - 08: The new MI for culture (1) - getting past the old MI

Chapter - 09: The new MI for culture (2) - exploring the new MI

Chapter - 10: Infractions and enforcements - what the regulator does in practice

Chapter - 11: Putting the latest pure-research findings to work - overview

Chapter - 12: Putting the latest research tools to work - example 1, CultureScope