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20 Active Training Programs, Volume 2

20 Active Training Programs, Volume 2

20 Active Training Programs, Volume 2

Author: Mel Silberman
Publisher: Pfeiffer
ISBN: 9780883904152
Published In: October 1993
Format: Loose-leaf , 452 pages
Jurisdiction: International ? Disclaimer:
Countri(es) stated herein are used as reference only

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Description
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Increase transfer of learning of almost any skill or topic you need to address with these 60 ready-to-use experiential training designs. Each cost-effective design includes everything you need to design and conduct a workshop—objectives, instructions, reproducible handouts, and lists of resources.

Volume Two.

Active Training Techniques.

On the Job Training.

Personal Effectiveness.

Goal Setting.

New Employee Orientation.

Consultative Selling.

Leadership in a Total Quality Organization.

Process Improvement.

Delegation.

Ethics and Business.

Sexual Harassment.

AIDS in the Workplace.

Accommodating Disabled Workers.

Substance Abuse in the Workplace.

Microsoft Windows.

Maximizing Business.

Computers.

Taking Initiative.

Successful Telephone Skills.

Employee Literacy Problems.

Mentoring.

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