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Enterprise Knowledge Portals

Enterprise Knowledge Portals

Author: Heidi Collins
Publisher: Amacom
ISBN: 9780814407080
Published In: February 2003
Format: Hardback
Jurisdiction: International ? Disclaimer:
Countri(es) stated herein are used as reference only

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Combining true knowledge management with the latest in portal technology, the next wave in information access is here.

"Far beyond simple data archives and streamlined access, enterprise knowledge portals represent the future of corporate information management. Seamlessly interweaving three essential principles -- people, content, and technology -- an effective portal is the ultimate roadmap to every conceivable permutation of the components in a business’s landscape.

This prescient, authoritative book is a vital reference for anyone concerned with harvesting, creating, distributing, or analyzing company information. HR executives and IT professionals will learn not only how to create the atlas to their company’s universe but also how to define and assign the roles and responsibilities that will ensure long-term efficacy and relevance. Companies will have the ability to:

* Build technology around knowledge requirements, not the other way around

* Customize desktop access around individual requirements and workstyles

* Make better decisions as a result of quick access to crucial information

* Maximize speed, efficiency, accuracy, and flexibility of knowledge transfer."

"Part One: Knowledge Management,

1. What You Need to Know About Knowledge Management

2. Knowledge Management Considerations

3. Knowledge Management Principles to Consider

Part Two: Enterprise Knowledge Portals

4. Enterprise Portals for Your Knowledge Management Objectives

5. Enterprise Knowledge Portal Considerations

6. Enterprise Portal Principles to Consider

Part Three: Enterprise Knowledge Portals

7. Business-to-Employee Solutions

8. Business-to-Consumer Solutions

9. Business-to-Business Solutions

10. Mobile Commerce Solutions

Part Four: Appendices

A: Knowledge Management Resources

B: Enterprise Knowledge Portal Resources

C: Recommended Reading"

Heidi Collins (Phoenix, AZ) is the author of <i>Corporate Portals</i> (AMACOM: 0-8144-0593-2) and executive director of architect services at InfoImage