Thriving in the Workplace All-in-One For Dummies

Book I: Key Business Skills to Enhance Your Chance of Success.

Chapter 1: Recognizing the Hallmarks of Success.

Chapter 2: Gearing Yourself Up to Get Results.

Chapter 3: Goal Setting Made Easy.

Chapter 4: Being an Integral Part of a Team.

Chapter 5: Negotiating to Get What You Need and Deserve.

Book II: Getting Organized and Managing Your Time: Smart Ways to Preempt Problems.

Chapter 1: Peas in a Pod: Organization and Time Management.

Chapter 2: Focusing Your Efforts, Prioritizing Tasks, and Blocking Your Time.

Chapter 3: Setting Up and Maintaining a Productive Workspace.

Chapter 4: Defending Your Day from Interruptions.

Chapter 5: Overcoming Procrastination.

Chapter 6: Putting an End to the Perils of Paperwork and Data.

Chapter 7: Fine-Tuning Organization Skills with Technology.

Book III: Taking Charge of What You Can.

Chapter 1: Managing Yourself: Taking Care of No. 1.

Chapter 2: Managing Meetings.

Chapter 3: The Fine Art of Delegating.

Book IV: Get to the @#% Point! Communicating Effectively.

Chapter 1: Telling It Like It Is: The Fundamentals of Communication.

Chapter 2: Listening Actively.

Chapter 3: Speaking Assertively.

Chapter 4: You've Got Mail: Communicating Electronically.

Chapter 5: Taking Advantage of the Spotlight: Giving Effective Presentations.

Book V: Can't We All Just Get Along? Navigating Tricky Workplace Relationships and Situations.

Chapter 1: Understanding Office Politics.

Chapter 2: Preventing Problems with Business Etiquette.

Chapter 3: Staying Cool When Conflicts Arise.

Chapter 4: Dealing with Difficult Bosses and Co-Workers.

Chapter 5: Handling Confl ict Constructively.

Chapter 6: Serving Your Customers and Hurdling Challenges.

Chapter 7: Managing Ethical Dilemmas at Work.

Chapter 8: When Worlds Collide: Managing Change on the Job.

Book VI: Managing Stress in Stressful Times.

Chapter 1: De-Stress at Work (And Still Keep Your Job).

Chapter 2: Letting Go of Tension.

Chapter 3: Quieting Your Mind.

Chapter 4: The Secrets of Stress-Resistant Thinking.

Book VII: Going Further to Get Ahead: Certifications and Courses to Enhance Your Value.

Chapter 1: Discovering What's Available Online.

Chapter 2: Debunking Myths about Online Education.

Chapter 3: Using ePortfolio to Track and Tout Your Accomplishments.

Index.