Industrial Relations Skills for Managers, 2nd Edition

Designed to equip managers with sound knowledge of Malaysian labour law in layman terms. The book also assist managers in their personnel management through the implementation of effective industrial relations practices. Some of the issues covered include: terms and conditions of employment, the collective bargaining process, employment termination, misconduct, grievances and disciplinary procedures and managing common employee issues like absenteeism, insubordination, use of business equipment, and sex-related conduct at work.

Features:

• Provides comprehensive discussion on trade unions and the correct industrial relations practice
• Guides readers to effectively conduct collective bargaining as well as tackling the issues of salary determination/adjustment
• Provides excellent samples of warning forms, domestic inquiry report, collective agreement and human resource management policies
• Covers many interesting case decisions for better understanding of the circumstances leading to the judgments made