Legal Profession

Law Management Section Guide to Business Development

Edited by Andrew Otterburn · Nigel Haddon
Law Society Publishing February 2015

Specifications

ISBN-13
9781907698774
Publisher
Law Society Publishing
Publication
February 2015
Format
Paperback , 128 pages
Jurisdiction
International ? Countri(es) for reference only
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Details

The Law Management Section Guide to Business Development offers practical advice on how firms can use business development tools and techniques to drive growth and profitability. Expert authors give valuable insight into how to gain new clients and develop new business from existing clients.

The A4 size book includes detailed analysis of the key areas of business development such as:

  • promotional mix
  • branding
  • client relationship management
  • competitive tendering
  • client care
  • planning and budgeting
  • sales and sales management
  • smaller practices
  • pricing and fees
  • online marketing
  • research and analysis
  • reputation management
  • social media.

This book is an essential guide that provides summaries of the key issues and techniques. It includes checklists and hints and tips, plus information and support on the business and management issues of the day to enable firms to perform even better and more profitably.

Table of Contents

1. Foreword
2. Introduction
3. Promotional mix
4. Branding
5. Client relationship management
6. Competitive tendering
7. Client care
8. Planning and budgeting
9. Sales and sales management
10. Smaller practices
11. Pricing and fees
12. Legal services reforms and related trends
13. E-marketing
14. Research and analysis
15. Reputation management
16. Client feedback
17. Social media.

About the Author

Andrew Otterburn is a chartered accountant and management consultant. Over the last 17 years he has advised nearly 200 firms of solicitors in the UK and Ireland. Previous publications include Profitability and Financial Management and Cash Flow and Improved Financial Management (both Law Society Publishing). He is co-author of the annual benchmarking survey of law firms in Scotland published by the Law Society of Scotland. He was an advisor to Lord Carter's review of legal aid procurement.

Nigel Haddon is a management consultant to the legal profession, a former law firm CEO, former chair of the Law Management Section of the Law Society, and a consultant with pricing and costs specialists, Burcher Jennings.

Price on request

Need a quote? Place your order now and our team will contact you within one business day with pricing details. Click "Get a Quote" below to start the process.

Not yet published? ?
  • Free HK shipping over HK$1,000
  • International shipping to 35+ countries
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