Making Sense of Change Management: A Complete Guide to the Models, Tools and Techniques of Organizational Change, 5th Edition

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Making Sense of Change Management: A Complete Guide to the Models, Tools and Techniques of Organizational Change, 5th Edition

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Master the models, tools and techniques of successful change management with this definitive text.

This definitive, bestselling text in the field of change management provides comprehensive guidance of everything needed to successfully navigate times of change.

Making Sense of Change Management provides a thorough and accessible overview for students and practitioners alike. Without relying on assumed knowledge, it comprehensively covers the theories and models of change management and connects them to workable approaches and techniques that organizations of all types and sizes can use to adapt to tough market conditions and succeed by changing their strategies, structures, mindsets, leadership behaviours and expectations of staff and managers.

This completely revised and updated fifth edition contains new chapters on digital transformation and becoming a sustainable business, new material on resilience, well-being and effective leadership, and new examples from organizations including Google, Burberry and Volvo.

Supported by "food for thought" and "stop and think" features to aid critical thinking and understanding, as well as checklists, tips and helpful summaries, Making Sense of Change Management remains essential reading for anyone who is currently part of, or leading, a change initiative. New and updated accompanying online resources include international case study question packs for lecturers and lecture slides with reflective questions.

- Chapter - 00: Introduction;
Section - ONE: The underpinning theory;
- Chapter - 01: Individual change;
- Chapter - 02: Team change;
- Chapter - 03: Organizational change;
- Chapter - 04: Leading change;
- Chapter - 05: The change agent;
Section - TWO: The applications;
- Chapter - 06: Restructuring;
- Chapter - 07: Mergers and acquisitions;
- Chapter - 08: Culture and change;
- Chapter - 09: Digital transformation;
- Chapter - 10: Becoming a sustainable business;
Section - THREE: Emerging inquiries;
- Chapter - 11: Complex change;
- Chapter - 12: Leading change in uncertain times;
- Chapter - 13: Project- and programme-led change;
- Chapter - 14: Conclusion;
- Chapter - 15: References and further reading;
- Chapter - 16: Index

Esther Cameron is a freelance change adviser and coach who supports senior leaders and their teams and organizations through change. Her recent clients include Shell, Tata Steel, Canaccord Genuity and several British government departments.

Mike Green is the Managing Director of Transitional Space, a consultancy firm that specializes in change management, leadership development and individual and team coaching. He is a Visiting Executive Fellow at Henley Business School and also delivers accredited programmes in change management to senior managers and change agents in the UK, Africa and the Middle East.

There has long been a need for a readable, practical but theoretically underpinned book on change which recognizes a multiplicity of perspectives. I thoroughly recommend Making Sense of Change Management.

Professor Colin Carnall, Honorary Visiting Professor, Cass Business School, UK (About a previous edition)