Appreciative Inquiry for Change Management: Using AI to Facilitate Organizational Development, 2nd Edition

Author: Sarah Lewis; Jonathan Passmore; Stefan Cantore
Publisher: Kogan Page
ISBN: 9780749477912
Published In: September 2016
Format: Paperback , 232 pages
Jurisdiction: International ? Disclaimer:
Countri(es) stated herein are used as reference only

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Understand the theory and practice of AI, World Cafe, Open Space and other conversational approaches for facilitating organizational development.

Appreciative Inquiry (AI) is a widely recognised process for engaging people in organizational development and change management. Based on conversational practice, it is a particular way of asking questions, fostering relationships and increasing an organization's capacity for collaboration and change. It focuses on building organizations around what works, rather than trying to fix what doesn't, and acknowledges the contribution of individuals in increasing trust and organizational alignment and effectiveness. Appreciative Inquiry for Change Management studies AI in depth, identifying what makes it work and how to implement it to improve performance within the business.

Appreciative Inquiry for Change Management explains the skills, perspectives and approaches needed for successful AI, and demonstrates how a practical conversational approach can be applied to organizational challenges in times of change. Case studies from organizations that have already integrated AI into their change management practice, including Nokia and BP, reveal why the processes are valuable and how to promote, create and generate such conversations in other organizations. Written in jargon-free language, this second edition now includes chapters on how positive psychology can enhance appreciative practice and appreciative coaching, making it an essential resource for anyone looking to implement AI in their organization.

Sarah Lewis

Sarah Lewis is a chartered occupational psychologist, an associate fellow of the British Psychological Society, and a founder member of the Association of Business Psychologists.

Jonathan Passmore

Jonathan Passmore is a chartered occupational psychologist and a Fellow of the Chartered Institute of Personnel and Development. He is also Editor of Excellence in Coaching and Psychometrics in Coaching , both published by Kogan Page in association with the Association for Coaching.

Stefan Cantore

Stefan Cantore is a consultant in the areas of leadership and organizational development.