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Managing Activities: A Competence Approach to Supervisory Management

Managing Activities A Competence Approach to Supervisory Management

  • Author:
  • Publisher: Wiley-Blackwell
  • ISBN: 9780631209263
  • Published In: January 1998
  • Format: Paperback , 216 pages
  • Jurisdiction: International ? Disclaimer:
    Countri(es) stated herein are used as reference only
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  • Description 
  • Contents 
  • Author 

Details

Looking at the operations of an organization, Managing Activities examines the different types of organizations in both the public and private sectors. It then considers the internal relationships between operations, marketing, personnel, etc. within organizations.
 
 

Hallmark Features

  • Revised to incorporate MCI standards.
  • Adopts a competency based approach to management training.
     
1. Introduction.

2. Being in Charge.

3. What is Management Competence?.

4. Setting Operations in Context.

5. The Operations Process.

6. Planning.

7. Organizing and Implementation.

8. Control.

9. Communicating with the Customer.

10. Managing Materials.

11. Managing the Working Environment.

12. Personal Competence.

 
Roger Cartwright (MA, DMS, CertEd, FCollP, MIMgt) is the Deputy Head of Faculty at the Business, Management and Computing Faculty at Perth College, Scotland.

Anita Candy (BA Hons, FETC) and Micheal Collins (ACIB) are consultants at the Management and Professional Studies Unit of the Oxford College of Further Education.
 

George Green (MA Cantab) runs his own consultancy and lectures at both Oxford Brookes University and the Oxford College of Further Education.

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