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Motivation and Performance: A Guide to Motivating a Diverse Workforce

Motivation and Performance: A Guide to Motivating a Diverse Workforce

Author: Ian MacRae; Adrian Furnham
Publisher: Kogan Page
ISBN: 9780749478131
Published In: February 2017
Format: Paperback , 256 pages
Jurisdiction: International ? Disclaimer:
Countri(es) stated herein are used as reference only

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Identify what really drives, unites and divides your workforce so you can improve satisfaction, boost productivity and reduce staff turnover.

Many organizations approach the issue of employee engagement and motivation by tapping into age, gender and other stereotypes. Motivation and Performance challenges these notions, bringing together evidence that group differences are often exaggerated and that getting to the heart of what really motivates individuals is what's most important.

This book is a practical guide to ensuring that organizations consider all motivators - job security as well as the need for personal growth - to improve employee satisfaction, boost organizational productivity and reduce staff turnover.

Underpinned by original research, Motivation and Performance features case studies from finance, retail, the public and other sectors to show how the principles of motivating employees apply at all levels of the organization, not just at the leadership level, and how values and motivation can be changed and developed.

Complete with a framework for conducting effective visits to front-line locations, it will help HR professionals ask the right questions, choose whether to implement external motivation-building programmes and make a real impact on an employee's desire to progress in the company.

Section - 01: Introduction;
Section - 02: A Model of Motivation;
Section - 03: Generational Differences;
Section - 04: The Biology of Stress and Well-being;
Section - 05: Measuring Motivation;
Section - 06: The Power of Communication and Conversations;
Section - 07: Intrinsic Motivation;
Section - 08: Work Engagement, Organizational Health and Culture;
Section - 09: Extrinsic Motivation and Rewards;
Section - 10: Culture and Values;
Section - 11: The Importance of Motivation Gaps;
Section - 12: Outsourcing Motivation;
Section - 13: The Dark Side and Derailed Motivation;
Section - 14: Best and Worst Practice from Real Companies;

Adrian Furnham is professor of psychology at UCL, and adjunct professor of management at the Norwegian School of Management. He has written over 1,000 scientific papers and 70 books and is among the most well-known psychologists in the world.

Ian MacRae is Director of High Potential, an organizational consultancy providing customised psychological tests and reports for improving performance, predicting potential and developing people. He is a PhD candidate at Maastricht University.

Few topics are as important, yet poorly understood, as workplace motivation. This book provides an authoritative guide for leaders and professionals interested in leveraging the science of motivation to enhance individual, team, and organisational performance. A must-read if you care about evidence-based management and understand the limits of intuition.

Tomas Chamorro-Premuzic, CEO of Hogan Assessments and Professor of Business Psychology at University College London and Columbia University