Outsourcing: A Practical Guide

Author: Kit Burden
Publisher: Globe Law and Business
ISBN: 9781909416659
Published In: September 2015
Format: Hardback , 385 pages
Jurisdiction: International ? Disclaimer:
Countri(es) stated herein are used as reference only

New Edition is available now !

Description
Contents
Author

Details

The global outsourcing market continues to expand, setting records in terms of both overall numbers of deals and total deal values. With the underlying services increasing in both scope and complexity, there is accordingly more focus than ever before on the contract provisions underpinning such deals and the emerging body of best practice concerning their negotiation.

This book draws together the experience of the global technology and sourcing team at DLA Piper, one of the world's largest law firms, in order to address the complete lifecycle of an outsourcing contract and the variety of legal and contractual issues that can arise in connection with such a project, from the initial genesis of the proposal to outsource all the way through the procurement process and onto post-contract signature contract management. In so doing, it also breaks down the core outsourcing contract into its constituent parts, explains the rationale for the relevant provisions (from both a customer and service provider perspective), and provides guidance as to current market practice, options and trends.

Whether you are a user of outsourced services, an adviser on outsourcing projects or working with a service provider engaged in the provision of the outsourced services itself, this publication will provide you with an end-to-end guide to the outsourcing contracting process and the detailed terms to be considered and carefully negotiated.

Part 1: Preparing to outsource

Introduction

Status of the Outsourcing Marketplace

Overview of the Procurement, Negotiation and Delivery Process

Part 2: Practical guidance and risks

Role of the Client

Practical perils and pitfalls

Deal specific issues

Multi jurisdictional deals

SIAM/multi vendor projects

Different types of outsourced services

Part 3: Key provisions and issues

Due Diligence and Transition

The Services and Service Levels

Charges and Charging Models

Warranties and Delivery Commitments

IP, Data and Confidentiality Liability and Indemnities

HR and ARD/TUPE

Termination and Step In Rights Assets and Third Party Contracts

Governance, Vendor Management and Dispute Resolution

Renegotiations, Retenders and Transitions to a Replacement Supplier

Consulting editor: Kit Burden, DLA Piper

Contributing firm	Author(s)

Australia
DLA Piper LLP	Anthony Willis
	Peter Jones
	Sharon Rowe
	Tim Lyons
Belgium
DLA Piper UK LLP	Kristof De Vulder
England
DLA Piper UK LLP	Duncan Pithouse
	Gareth Stokes
	Kit Burden
	Peter Brook
	Thomas Kerr Williams
France
DLA Piper France LLP	Gregory Tulquois
	Jonathan Rofé
	Stéphane Lemarchand
Germany
DLA Piper UK LLP	Jan Pohle
	Kai Bodenstedt
Hong Kong
DLA Piper Hong Kong	Scott Thiel
Netherlands
DLA Piper Nederland NV	Joris Willems
Scotland
DLA Piper Scotland LLP	Callum Sinclair
	John McKinlay
United Arab Emirates
DLA Piper Middle East LLP	Paul Allen
USA
DLA Piper	Anne Friedman
DLA Piper LLP	Gregory A Manter