Jossey-Bass
Taming the Search-and-Switch Customer
Jill Griffin
HKD 250.00
Pfeiffer
Corporate Learning
Michael Dulworth; Frank Bordonaro
HKD 550.00
McGraw Hill
How to Measure Training Results
Jack Phillips; Ron Stone
HKD 400.00
Pfeiffer
Michael Allen's 2009 e-Learning Annual
Michael W. Allen
HKD 750.00
Kogan Page
The Call Centre Training Handbook
John P Wilson
HKD 520.00
McGraw Hill
The Real Value of Training
Ron Stone
HKD 500.00