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The 60-Minute Active Training Series

The 60-Minute Active Training Series: How to Bring Out the Better Side of Difficult People, Leader's Guide

The 60-Minute Active Training Series How to Bring Out the Better Side of Difficult People, Leader's Guide

Author: Melvin L. Silberman; Freda Hansburg
Publisher: Pfeiffer
ISBN: 9780787973544
Published In: November 2004
Format: Paperback , 32 pages
Jurisdiction: International ? Disclaimer:
Countri(es) stated herein are used as reference only

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Description
Contents
Author

Details

Faced with people we don’t like or don’t understand, most of us tend to write them off, or worse still, vent about them to others. How to Bring Out the Better Side of Difficult People, Leader’s Guide from the popular 60- Minute Active Training Series offers facilitators a ready-made, effective one-hour program that teaches how to approach difficult people in productive ways. Specifically, participants will be learn how to

Draw out people rather than closing them down
Overcome their own barriers to understanding others
Look beyond the surface to learn what make people “tick”
Take a novel approach when a relationship feels stuck

Reviews

"In less time than it takes to go out to lunch, participants gain valuable knowledge, master practical techniques, and acquire skills immediately applicable to personal or professional situations. Practical, participative, producing results—what more could any trainer or performance-improvement technologist want?"
--Elaine Biech, author, Training for Dummies

Introduction.

Program Overview.

Program Outline.

Program Directions.

Facilitation Tips.

References.

About the Authors.

Pfeiffer Publications Guide

Mel Silberman is president of Active Training in Princeton, New Jersey, a consulting firm that provides courses on active training techniques, interpersonal intelligence, and team facilitation. He is the author or coauthor of the best-selling books, Active Training, 101 Ways to Make Training Active, and PeopleSmart.

Freda Hansburg is vice president of Active Training and coauthor of PeopleSmart.

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