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The Conflict Paradox

The Conflict Paradox Seven Dilemmas at the Core of Disputes

  • Author:
  • Publisher: Jossey-Bass
  • ISBN: 9781118852910
  • Published In: January 2015
  • Format: Hardback , 336 pages
  • Jurisdiction: International ? Disclaimer:
    Countri(es) stated herein are used as reference only

List Price: HKD 500.00

HKD 485.00 Save HKD 15.00 (3%)

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    Find the roadmap to resolution at the heart of the conflict

    The Conflict Paradox is a comprehensive guide to overcoming conflict to arrive at a satisfying resolution. Written by one of the founders of the professional conflict management field and co-published with the American Bar Association, this book outlines the seven major dilemmas that conflict resolution practitioners face every day. Readers will find expert guidance toward getting to the heart of conflict, along with practical tools and techniques for more successful intervention. Using stories, experiences, and reflective exercises to bring these concepts to life, the author provides actionable advice for resolving disputes.

    Even contradictions that initially seem insurmountable can be overcome. The key is to help disputants change their approach to the seven dilemmas; instead of just seeing each as a duality where one must choose sides, they need to accept them as paradoxes in order to reach agreement. The Conflict Paradox provides a framework with which to analyze conflict and pinpoint the true issues being faced in order to facilitate the implementation of the best possible solution.

    • Examine the contradictions at the center of almost all conflicts
    • Explore the seven dilemmas: Competition and Cooperation; Optimism and Realism; Avoidance and Engagement; Principle and Compromise; Emotions and Logic; Impartiality and Advocacy; Autonomy and Community
    • Understand that the sides of each paradox are interdependent, and learn how to move forward with that knowledge
    • Discover the tools and techniques that make conflicts less of a hurdle to overcome

    Conflict is everywhere, and conflict resolution skills are valuable far beyond the professional and legal realms. With insight and creativity, solutions are almost always possible. For conflict resolution professionals looking for a better conflict analysis framework, The Conflict Paradox provides a roadmap to resolution.

  • Preface ix

    Acknowledgments xv

    1 The Art of Conflict 1

    2 Competition and Cooperation 25

    3 Optimism and Realism 61

    4 Avoidance and Engagement 95

    5 Principle and Compromise 131

    6 Emotions and Logic 167

    7 Neutrality and Advocacy 201

    8 Community and Autonomy 237

    9 The Conflict Dialectic: Better Paradoxes, Better Conflict 267

    References 295

    Index 307

  • BERNARD MAYER, PHD, is an internationally recognized leader in the field of conflict intervention. He is Professor of Dispute Resolution at The Werner Institute at Creighton University and was a founding partner of CDR Associates, an internationally acclaimed conflict intervention and training firm. His background spans family mediation, public and private sector consultation, environmental decision making, organizational conflict, and international mediation. His previous books include Beyond Neutrality, Staying with Conflict, and The Dynamics of Conflict.

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