Corporate Performance Management Best Practices A Case Study Approach to Accelerating CPM Results

Business improvement best practices and a proven methodology for improving corporate performance management, illustrated through a high performing program including numerous team case studies

Corporate performance management consists of a set of processes that help organizations optimize their business performance. It provides a framework for organizing, automating and analyzing business methodologies, metrics, processes and systems that drive business performance. Corporate Performance Management Best Practices will help your organization benchmark itself against the best.

• Written by the winner of three globally accepted performance management awards
• Focuses on a single case study chronicling a health care system's corporate performance management journey
• Explores how the use of corporate performance management methods has created significant and broad based improvements in patient satisfaction scores, medical outcomes, people development, and corporate shared services and clinical processes

Revealing practical techniques that can be adopted at all levels of an organization, from facilities manager to HR manager to CFO to CEO, Corporate Performance Management Best Practices provides a proven implementation model that accelerates breakthrough results.

What do award-winning commercial, nonprofit and government organizations know about corporate performance management (CPM) that eludes other executives? How do you organize your leadership and management teams, establish structure and governance, bring out the best in your employees, find hidden talent, take on sacred cows, and unlock innovation to accelerate and realize breakthrough results?

Revealing performance management best practices through a feature case study of MidMichigan Health System—where high-performing teams delivered outstanding results and tens of millions in earnings improvements balanced with customer, process and people results,Corporate Performance Management Best Practices presents:

• Self-scoring diagnostic with over thirty best practices
• Program road map of core and innovative best practices
• A program maturity model to chart your course
• Thirty-five new best practices to accelerate results
• Problem-solving case studies to improve business units, shared services functions, and core and support processes
• Practical Insights from 10-Step Team leaders on how they achieved outstanding results

From the author of the bestselling Five Key Principles of Corporate Performance Management and Innovative Corporate Performance Management, this dynamic book explores the insights, tools, and practical management examples to help you achieve results and improve performance in your organization.

Equipping you with proven CPM Improve Performance best practices, maturity model, and a 10-step problem solving approach, Corporate Performance Management Best Practices enables you to successfully chart your organization's progress to excellence.