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HR and Technology: Impact and Advantages

HR and Technology: Impact and Advantages

  • Author:
  • Publisher: Chartered Institute of Personnel and Development
  • ISBN: 9781843981831
  • Published In: February 2007
  • Format: Paperback , 56 pages
  • Jurisdiction: International ? Disclaimer:
    Countri(es) stated herein are used as reference only
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How are today's organisations using technology to support their HR functions? What steps should be taken in introducing a new system and what issues need to be considered? And how can technology enhance HR's contribution to the business? 
As technology improves, organisations are using HRIS to support and manage an increasing number of HR processes and functions. Once just a tool used for administrative and recoding purposed, e-HR now encompasses a variety of applications in recruitment and selection, flexible benefits, development and e-learning. Today technology supports integrated call centres, shared services and self-service environments. 
This report examines the use of technology in nine public, private and not-for-profit sector organisations, focusing on its impact on: 
- the efficient delivery and support of HR activity and processes 
- employee communications and engagement 
- the changing role and skills of HR and other managers. 

Benefits for you:
- practical examples and lessons learned from detailed case studies 
- an outline of the process involved in planning for and developing and HRIS 
- an examination of the drivers for introducing new technology 
- guidance on preparing a business case.

The Use of Technology in HRM 

Planning for an e-HRM System 
Obtaining Stakeholder Buy-in 
Impact on the Efficiency of HR Activitiy and Processes 
Impact on Employee Engagement and Communication 
Impact on the Role and Skills of HR and other Managers 

Case studies: 
BOC Gases 
Transport for London 
Norwich Union 
BSkyB 
The NHS 
Cancer Research UK 
Crown Prosecution Service 
IBM 
Nortel

'In 21st century organisations how you use technology will make a tremendous difference to the way your HR function works: its credibility, its contribution and the way you communicate with the people in your organisation. But achieving these benefits can be a challenge, and many high-profile IT projects fail. Learn from the experiences of such organisations such as IBM, Norwich Union and Cancer Research UK in this case study based report with practical advice from Cranfield School of Management.' 
Graham White 
Head of HR and Organisational Development 
Surrey County Council 

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