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Optimize Your Greatest Asset -- Your People

Optimize Your Greatest Asset -- Your People How to Apply Analytics to Big Data to Improve Your Human Capital Investments

  • Author:
  • Publisher: John Wiley & Sons
  • ISBN: 9781119004387
  • Published In: August 2015
  • Format: Hardback , 224 pages
  • Jurisdiction: International ? Disclaimer:
    Countri(es) stated herein are used as reference only

List Price: HKD 600.00

HKD 534.00 Save HKD 66.00 (11%)

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    Drive better business strategy with practical analytics for people data

    Optimize Your Greatest Asset — Your People brings advanced analytics into Human Resources, giving you a framework for optimizing human capital investments through predictive analysis. You'll learn how to transition from anecdotes and surveys to more advanced measurement techniques, and combine the data from multiple systems into a unified plan of action that improves business results. Practical examples and case studies show how these techniques are applied in real-world settings, and executives and thought leaders weigh in on how advanced analytics are informing better business decisions every day. Coverage includes the latest research on the state of current HR measurement techniques, as well as the important considerations surrounding data security and employee trust.

    Executives and managers alike are swimming in pools of people data, spread across multiple systems that don't talk to each other. This book shows you how to bring that data together, organize it, and turn it into useful information, and how to build your data strategy to take advantage of the wealth of available tools.

    • Produce actionable intelligence with data from multiple systems
    • Move beyond activity metrics and into advanced measurements
    • Create stronger policy covering security, privacy, and ethics
    • Achieve sophisticated HR analytics without breaking employee trust

    It's time for HR leaders to get over their fear of Big Data. Good data drives good business, and human capital is the biggest asset a company has. Start measuring the things that matter, and start turning those measurements into actual information that goes beyond the spreadsheet. Optimize Your Greatest Asset — Your People shows you how to get started, and where to go from there.

  • Foreword ix

    Preface xiii

    Acknowledgments xvii

    Chapter 1 The Need for Measurement in a Changing Environment 1

    Analytics Give Companies a Competitive Edge 3

    Everybody’s Doing It 3

    Transcending Borders 4

    Slim Down, Do More 5

    Everybody Wins 5

    Changing Workforce 6

    Who’s Working Today? 7

    How Are Employers Responding to Generation Z? 10

    The Boomers Are Still Here 11

    What about Generation X? 12

    So Now What? 13

    Notes 14

    Chapter 2 What Exactly Is Predictive Analytics, and Why Is It Useful? 17

    Workforce Planning 19

    Workforce Optimization 20

    What Can Analytics Do for You? 21

    Using Macroeconomic Data at Wells Fargo 23

    Reducing Turnover with Unstructured Data 25

    Notes 27

    Chapter 3 The State of Human Capital Analytics 29

    Profiling the Early Adopters 32

    Barriers and Key Enablers to Success 38

    Notes 40

    Chapter 4 From Data to Action 41

    The Continuum of Analytics 43

    Taking Action 48

    Designing the Study 52

    Conducting the Study 53

    Other Differentiators 55

    Notes 57

    Chapter 5 The Big Data Conundrum 59

    Death by Dashboard 61

    What to Do 64

    Descriptive Analysis 65

    How Much Data Is Big? 66

    Ethics and Other Considerations 68

    The Career Perspective 69

    The New Art of HR 70

    Big Data: Passing Trend or Here to Stay? 72

    Notes 73

    Chapter 6 The Future of Talent Investments 75

    Tools and Technology 79

    Talent Acquisition and Management 80

    Learning Customization 82

    The Future Workforce 84

    Notes 85

    Appendix A 2014 Human Capital Analytics Study (Making Human Capital Analytics Work): October 2014 87

    Quick Facts 89

    Purpose and Overview of the Study 90

    The Organization, Structure, and Operation of Human Capital Analytics Practice 92

    Project Selection Types and Use of Analytics 95

    Maturity, Progress, and Success 102

    Summary 106

    Appendix B Driving Talent Development with Data 107

    Introduction 109

    Understanding Human Capital Analytics 110

    The Human Capital Analytics Continuum 113

    How to Start a Measurement Strategy 116

    When Human Capital Analytics Pay Off 122

    Conclusion 123

    Sources 125

    Appendix C Training Case Studies 127

    ACS: Analysis of a Call Center Agent Turnover 129

    Chrysler LLC: Sales Consultant Training 134

    Chrysler Academy: Sales Manager Training 138

    US Bank: Retail Branch Manager Training 142

    Sun Microsystems: New Director Training 146

    Appendix D Leadership Development Case Studies 151

    National Grid: Foundations of Leadership 153

    ConAgra Foods: Foundations of Leadership 157

    Appendix E Mentoring Case Study 163

    Sun Microsystems: University Mentoring Program 165

    Appendix F Social Learning Case Study 171

    Sun Learning Services: SUN Learning eXchange (SLX) 173

    Appendix G Performance Management Case Study 181

    VF Corporation: Measuring the Impact of Performance Management—Maximizing Performance 183

    Appendix H Words of Wisdom from Human Capital Analytics Practitioners 189

    About the Author 195

    Index 197

  • GENE PEASE is a pioneer in the field of Workforce Optimization. He is the Founder and CEO of Vestrics, the leading predictive analytics and workforce optimization platform. Gene has co-authored two other books on human capital analytics and speaks at various industry events on innovative and cutting-edge topics in the HR space.

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