Winning The War for Talent - HR Management

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Winning The War for Talent

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A new system of people practices that produce extraordinary business results

Hiring and retaining great people is the key to profitable growth, but it is the number one issue keeping leaders and managers awake at night. Winning the War for Talent addresses this issue with an unconventional ‘how to’ guide of innovative techniques to source and retain skilled staff. This book shows you how to do away with old-fashioned, destructive and subjective practices that have spread like a pandemic through the HR industry. It also outlines why effective sourcing of talent is now vital to business success. You will be shown proven, scientific solutions that are rarely used and never mentioned in existing business books and seminars and much, much more.
- Includes a complete step-by-step system with checklists, KPIs and templates that organisations of any size or type, can easily follow and implement
- Features proven strategies and secret weapons that won't cost you a cent, highlighted in case studies from a diverse range of businesses
- Written by bestselling author Mandy Johnson, the youngest ever director of Flight Centre, Australia’s leading travel agent
For business owners and organisational leaders Winning the War for Talent is your must-have companion to effective recruitment, staff retention and increasing business success.
About the author xi

Acknowledgements xiii

Introduction: Why change? 1

1 The drivers: the three secret weapons for hiring great people 13

2 The infrastructure: the six bones of great recruitment 33

3 Attracting: what great people want and how to sell it to them 49

4 Screening: using objective tools to measure attitude, skills and practical fit 77

5 Interviewing: inspiring and assessing 105

6 Engaging: employing the best people for the business 133

7 Retaining: keeping your highfliers 153

Conclusion: The knowing/doing challenge 187

Appendix: The Highfliers 7-step System checklist 191

Endnotes 195

Reference list 199

Index 201
Mandy Johnson is a best-selling business author, an HR consultant and a passionate campaigner for hiring innovations. As a former UK Director and Australian HR Leader of global travel retailer, Flight Centre, she has interviewed over a thousand people and the awful gut-wrenching mistakes she made, and a few good calls too, gave her vital information on successful HR techniques.
Mandy has been interviewed on her effective strategies in The Australian Financial Review, HR Magazine, the GermanEins Magazine and on 2UE, 5AA, 4BC and ABC Radio's Conversation Hour and Jon Faine Morning Programme, and herWinning The War For Talent seminar was Bond University’s most popular Executive Education program of its year. Mandy now juggles writing and consulting, and in her spare time speaks at conferences and runs recruitment master classes to debunk hiring myths and teach people successful strategies to achieve their business goals.