Human Resources HR Management

Writing Effective Policies and Procedures

By Nancy J. Campbell
Amacom February 1998

Specifications

ISBN-13
9780814479605
Publisher
Amacom
Publication
February 1998
Format
Paperback
Jurisdiction
International ? Countri(es) for reference only

Details

"Policies and procedures -- they're what make a company run efficiently and legally. Now managers have a definitive guide to creating accurate policies and procedures documents. The book is useful for professionals in such areas as:

* health and safety * human resources * office management * administration * quality * manufacturing * customer service * finance and accounting.

Readers will enjoy the unusually friendly, informal approach of this book. Loaded with examples, checklists, guidelines, quick tips, work plans, and forms, it is ready for immediate use. The book shows how to: 

* write (and design) documents clearly (so employees will understand and follow the policies)

* plan, analyze, and research each element

* help employees increase efficiency, reduce mistakes and frustration, and save time and money -- by providing clear guidelines to follow

* avoid legal mistakes that can get a company in trouble."

About the Author

NANCY J. CAMPBELL (Kansas City, MO) is a trainer, facilitator, and speaker specializing in the development of management skills to enhance employee performance.

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