Analysis for Improving Performance, 2nd edition

AWARD WINNING: The first edition of Analysis for Improving Performance had both impressive sales and an impressive impact. Over the last ten years it has established itself as an essential text offering a practical and comprehensive system for defining how people do their jobs. It has received the 'book-of-the-year award' from both the Society for Human Resource Management and the International Society for Performance Improvement ACCLAIMED AND ESTABLISHED AUTHOR: Richard A Swanson is powerhouse name within the field of Human Resource Development. He is an internationally recognized authority on organizational change and performance improvement, results assessment, and the strategic roles of human resource development. NEW CONTRIBUTION: This 2nd edition is extensively revised throughout and contains numerous updated cases studies and expanded concepts. It also contains a new chapter on' Documenting and Improving Work Process.'

This revised and expanded version of Analyses for Improving Performance provides the tools for doing the crucial'yet often overlooked'upfront analyses essential to the success of any performance improvement effort. Human resource development expert Richard A Swanson's step-by-step method allows program developers and managers to: ' Asses an organizations's real business needs and the status of its supporting systems ' Analyze necessary worker skills, knowledge, and attitudes ' Specify performance requirements and evaluation standards ' Produce a viable and comprehensive performance improvement design