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A Practical Guide to the Financial Conduct Authority (FCA) Consumer Duty

A Practical Guide to the Financial Conduct Authority (FCA) Consumer Duty

A Practical Guide to the Financial Conduct Authority (FCA) Consumer Duty

Author: Robert Bell
Publisher: Law Brief Publishing
ISBN: 9781916698444
Published In: September 2024
Format: Paperback
Jurisdiction: U.K. ? Disclaimer:
Countri(es) stated herein are used as reference only

RMB 739.08

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Description
Contents

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The Consumer Duty is the biggest regulatory change affecting financial services firms in recent years. The Duty strikes at the very core of firms, their culture and ethics, making them look at their products and services differently.

Navigating the complexity of the requirements is challenging, especially when coupled with sometimes vague expectations. A practitioner’s guide, this book takes the reader through those challenges, using a range of examples and regulatory feedback to demonstrate what’s expected whilst painting a picture of the required product governance framework.

Chapter 1 – Introduction

Chapter 2 – Definitions

Chapter 3 – Product Governance

Chapter 4 – Cross-Cutting Rules

Chapter 5 – Product Approvals: Manufacturers

Chapter 6 – Fair Value Assessments: Manufacturers

Chapter 7 – Product Reviews: Open Manufacturers

Chapter 8 – Product Reviews: Closed Manufacturers

Chapter 9 – Consumer Understanding Outcome

Chapter 10 – Consumer Support Outcome

Chapter 11 – Outcome Monitoring

Chapter 12 – Governance and Culture

Chapter 13 – Senior Manager Responsibilities

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