A Guide to Improving Work Practices
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A Guide to Improving Work Practices

By CCH HR Editors
CCH Malaysia April 2009

Specifications

ISBN-13
9789814228855
Publisher
CCH Malaysia
Publication
April 2009
Format
Paperback
Jurisdiction
International ? Countri(es) for reference only

Details

A Guide to Improving Work Practices provides you an overview guide and range of inter-related issues which cover the how-tos of an effective operational management of the organization. The links between the issues bring about the importance of the roles of organizations especially in the human development areas where best results and enhanced productivity can be achieved.

Features:

- Well-structured chapters
- Straight-forward and simple English — easy to read and understand
- Contents are based on one of CCH Australia’s best-selling HR products
-Great for general reading and knowledge as some of the topics are very generic
-Includes real-life case studies which illustrate how organizations carried out certain work practices and the benefits gained. These case studies adds a sense of reality and practicality to the book.

Table of Contents

Contents Includes:
 
Chapter arrangement:
1 Improving Workplace Communication
2 Human Resources Management Policies and Procedures
3 Organizational Ethics
4 Whistle blowing
5 Employee Involvement and Consultation
6 Suggestion Schemes
7 Improving Job Satisfaction
8 Implementing Job Redesign
9 Autonomous Work Groups
10 Improving Employee Commitment to the Organization
11 Work Process Improvement
12 Improving Productivity in Call Centers
13 Improving Employee productivity
14 Overcoming Problems which Harm Productivity
15 Flexible Work Practices
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