How to Do a Superior Performance Appraisal

Human Resources › HR Management

How to Do a Superior Performance Appraisal

By William S. Swan, PhD
John Wiley & Sons January 1991

Specifications

ISBN-13
9780471514688
Publisher
John Wiley & Sons
Publication
January 1991
Format
Paperback , 240 pages
Jurisdiction
International ? Countri(es) for reference only

Details

The complete guide to painless, mutually profitable performance appraisals. How to do a Superior Performance Appraisal For anybody who equates doing a performance appraisal with a dental appointment, here's a complete guide to painless, mutually profitable appraisals. Written by bestselling management author and Fortune 1000 consultant William S. Swan, it shows you how to transform what traditionally has been a source of potential conflict among managers and staff members, into a productive and mutually profitable process for both employer and employee.
* A systematic, step-by-step guide to conducting appraisals that reduces defensiveness and conflict while increasing quality and productivity
* All the nuts and bolts of doing an appraisal: data collecting, avoiding errors, knowing EEO guidelines, and much more
* Packed with useful checklists, information sheets,and sample dialogues, including a model performance appraisal form incorporating what has been proven to be the most powerful approach
* Throughout, the emphasis is on performance management vs. simplistic "report-card" type systems

Table of Contents

Performance Appraisal Systems.

What Goes Wrong and Why: Eight Common Appraisal Errors.

RECOMMENDED APPROACH TO PERFORMANCE MANAGEMENT.

The Swan Approach to Performance Management.

Setting Good Performance Objectives.

Defining Performance Factors.

Creating an Employee Development Plan.

How to Make Your Organization's System Work.

Writing the Appraisal.

THE PERFORMANCE APPRAISAL DISCUSSION.

Preparing for the Discussion and Building a Productive Atmosphere.

Structuring the Performance Appraisal Discussion.

Listening Skills.

Questioning and Probing Techniques.

How to Cope with Defensiveness and Facilitate Problem Solving.

Conducting Fair and Legal Performance Appraisals.

Index.
 
 

About the Author

William S. Swan, PhD, is President of Swan Consultants, Inc., a management consulting firm specializing in personnel selection and performance management, based in New York City. He is also author of the highly regarded Swan's How to Pick the Right People Program.
 

 

Out of stock
This title is currently unavailable for purchase.
  • Free HK shipping over HK$1,000
  • International shipping to 35+ countries
Save

Recommended

You may also be interested in these books:

More titles from HR Management

View all
Unfinished Work: The Struggle to Build an Aging American Workforce
Oxford University Press USA

Unfinished Work: The Struggle to Build an Aging American Workforce

Joseph Coleman
HKD 271.60
Building the Agile Business through Digital Transformation, 2nd Edition
Kogan Page

Building the Agile Business through Digital Transformation, 2nd Edition

Neil Perkin; Peter Abraham
HKD 260.00
What Would You Do A Game of Ethical and Moral Dilemma, Participant Workbook
John Wiley & Sons

What Would You Do A Game of Ethical and Moral Dilemma, Participant Workbook

Lorraine L. Ukens
HKD 150.00
Writing Effective Policies and Procedures
Amacom

Writing Effective Policies and Procedures

Nancy J. Campbell
HKD 600.00
Treat People Right!
Jossey-Bass

Treat People Right!

Edward E. Lawler, III
HKD 330.00
The Essentials of Corporate Communications and Public Relations
Harvard Business School Press

The Essentials of Corporate Communications and Public Relations

Society for Human Resource Management; Harvard Business School Press
HKD 400.00