You have no items in your shopping cart.

Developing Human Capital

Developing Human Capital Using Analytics to Plan and Optimize Your Learning and Development Investments

  • Author:
  • Publisher: John Wiley & Sons
  • ISBN: 9781118753507
  • Published In: July 2014
  • Format: Hardback , 290 pages
  • Jurisdiction: International ? Disclaimer:
    Countri(es) stated herein are used as reference only

List Price: HKD 600.00

HKD 582.00 Save HKD 18.00 (3%)

Delivery Time: around 1-2 weeks
Extra 2-10 working days working days if shipping address outside Hong Kong
Free delivery Hong Kong?
Hong Kong: free delivery (order over HKD 1000)
OR
  • Description 
  • Contents 
  • Author 
  • Details

    Don't squander your most valuable resource!

    Collectively, your workers are your company's most important and most valuable asset. To make the most of this asset, nothing beats quantitative performance and investment measurement. Learning and Development is an 80 billion-dollar industry, and every valuable employee represents a sizable investment on the part of your company. To keep your business moving forward, effective management of human capital is crucial. It generates plenty of data, and deep analysis of this data helps you provide feedback and make adjustments to capitalize on the combined knowledge, skills, and creativity of your workers. Developing Human Capital: Using Analytics to Plan and Optimize Your Learning and Development Investments provides a guidebook for collecting, organizing, and analyzing the data surrounding human capital so you can make the most of your employees' potential.

    • Use predictive analysis to optimize human capital investments
    • Learn effective study design and alignment
    • Get the tools you need for measurement, surveys, and analysis
    • Decide what to measure and how to measure it
    • Outline your company's current and future analytics technology needs
    • Map data sources, and overcome barriers to data collection

    Authors Gene Pease, Bonnie Beresford, and Lew Walker provide case studies in which major companies applied human capital analytics to guide people decisions, and expand upon the role of analytics in Learning and Development.Developing Human Capital: Using Analytics to Plan and Optimize Your Learning and Development Investments is an essential guide to 21st century human resources and management practices, and can keep you from squandering your company's most valuable resource.

  • Foreword xiii

    Preface xvii

    Acknowledgments xix

    Introduction xxi

    Chapter 1 The New Workforce 1

    Defining the Generations 2

    Projected Gaps as the Generations Shift 4

    Chasing Down Retirement 4

    Changing the Way We Work 5

    Technology 6

    Economy 7

    Globalization 8

    Demographics 9

    Are Virtual Workplaces Here to Stay? 9

    What Can Learning Leaders Do? 9

    Summary 10

    Notes 11

    Chapter 2 The Need for a Strategy 13

    Measurement as an Intentional Process 15

    Continuum of Analytics 17

    Continuum of Learning and Development

    Analytics 20

    Summary 22

    Notes 22

    Case Study: A Measurement Strategy in Action:

    Pfizer 24

    Chapter 3 Establishing a Measurement Framework 31

    Measurement Frameworks 32

    A Practical Measurement Framework for Learning 35

    Summary 39

    Notes 40

    Case Study: Improving Collectors’ Skills: AT&T 41

    Chapter 4 Planning for Success 61

    Purpose and Political Will 62

    Skills and Capabilities 65

    Tools and Technology 66

    Data 67

    Taking Inventory: What It Takes 69

    Developing the Plan: Measurement Blueprints 69

    Summary 73

    Note 73

    Case Study: A Culture of Measurement: Chrysler

    Academy 74

    Chapter 5 Curriculum Alignment 79

    Goal: To Close the Skill Gaps 80

    The Performance Map 80

    How We Learn from High Performers 82

    Quantifying the Gap 84

    Aligning and Prioritizing the Curriculum 85

    Beyond Curricula 86

    Summary 87

    Case Study: Performance Analytics for an Aligned Curriculum: VW Credit, Inc. 88

    Chapter 6 Measurement Alignment 97

    Alignment Wanted 98

    Maps—An Old Idea, a New Application 98

    What Is a Measurement Map? 99

    What Does a Measurement Map Look Like? 100

    Building a Measurement Map 104

    Defining the Data 106

    Summary 107

    Case Study: Showing Learning’s Alignment with the

    Business: VW Credit, Inc. 109

    Chapter 7 Improving on the Basics 115

    The Basics 116

    Improving Level 1 118

    Improving Level 2 124

    Improving the Analysis 130

    Summary 137

    Notes 137

    Case Study: Leadership Program at a Fortune 500 Financial Company 139

    Chapter 8 Hard Evidence Using Advanced Analytics 145

    The Quest for Isolated Impact 146

    Causation: What Really Drives Performance? 149

    Isolating the Impact: Improving Levels 4 and 5 150

    A Gentle Guide to the Statistics of Causation 152

    Statistical Modeling and Significance 154

    Isolation and the Analytics Continuum 155

    Summary 156

    Note 157

    Case Study: Achieving Business Impact at a Major Utility Company 158

    Case Study: Hard Evidence Using Advanced Analytics: Valuing Training at Defense Acquisition University 164

    Chapter 9 Optimization through Predictive Analytics 169

    Predictive Analytics 170

    How to Optimize Investments 171

    Getting the Data for Optimization 174

    Predictive Analytics—A Learning Game Changer 175

    Pioneers of Predictive Analytics in Human Resources 176

    Conclusion 177

    Notes 179

    Case Study: Optimizing Performance Management: VF Corporation 180

    Chapter 10 In Conclusion—Get Started 187

    Note 189

    Appendix A Talent Development Reporting Principles (TDRp): Managing Learning like a Business to Deliver
    Greater Impact, Effectiveness, and Efficiency 191

    Appendix B What It Takes 219

    Appendix C Measurement Plan: Blueprints for Measurement 225

    Appendix D Using Bloom’s Taxonomy 233

    Appendix E Guidelines for Creating Multiple Choice Questions 237

    Appendix F Getting Your Feet Wet in Data: Preparing and Cleaning the Data Set 241

    Appendix G How Many Participants Do You Need in a Study? 255

    Glossary 259

    About the Authors 273

    Index 275

  • GENE PEASE is the founder and CEO of Vestrics (a Capital Analytics Company), the leading provider of workforce optimization software and consulting services. The firm has been recognized with awards from Bersin and Associates,CLO Magazine, CIO Review Magazine, Gartner, and the ROI Institute.

    BONNIE BERESFORD, PHD, is the Director of Performance Strategy and Design at AMCI Global. While Vice President at Capital Analytics, Beresford’s work has earned her clients three CLO Magazine - Business Impact awards.

    LEW WALKER, SPHR, is the Vice President of Human Resources at AT&T. He serves on the Editorial Board of CLOMagazine and is a frequent conference speaker.

You may also be interested in these books:

The Chief HR Officer
The Chief HR Officer

List Price: HKD 600.00

HKD 582.00 Save HKD 18.00 (3%)

Brand for Talent
Brand for Talent

List Price: HKD 300.00

HKD 291.00 Save HKD 9.00 (3%)

Optimize Your Greatest Asset -- Your People
Optimize Your Greatest Asset -- Your People

List Price: HKD 600.00

HKD 582.00 Save HKD 18.00 (3%)

THREE: The Human Resources Emerging Executive
THREE: The Human Resources Emerging Executive

List Price: HKD 350.00

HKD 339.50 Save HKD 10.50 (3%)

Advancing Human Resource Project Management
Advancing Human Resource Project Management

List Price: HKD 800.00

HKD 776.00 Save HKD 24.00 (3%)

Misplaced Talent: A Guide to Better People Decisions
Misplaced Talent: A Guide to Better People Decisions

List Price: HKD 300.00

HKD 291.00 Save HKD 9.00 (3%)

Developing Human Capital
Developing Human Capital

List Price: HKD 600.00

HKD 582.00 Save HKD 18.00 (3%)

Predictive Analytics for Human Resources
Predictive Analytics for Human Resources

List Price: HKD 500.00

HKD 485.00 Save HKD 15.00 (3%)

Resourcing and Talent Management, 6th Edition
Resourcing and Talent Management, 6th Edition
HKD 607.50
Managing People and Organisations
Managing People and Organisations
HKD 607.50
Common Sense Talent Management
Common Sense Talent Management

List Price: HKD 550.00

HKD 533.50 Save HKD 16.50 (3%)

Employee Engagement
Employee Engagement

List Price: HKD 388.00

HKD 376.36 Save HKD 11.64 (3%)

Reward Management
Reward Management
HKD 327.38
Performance Management
Performance Management

List Price: HKD 337.50

HKD 150.00 Save HKD 187.50 (56%)

Armstrong's Handbook of Human Resource Management Practice, 13th Edition
Armstrong's Handbook of Human Resource Management Practice, 13th Edition
HKD 523.80
HR Bible
HR Bible

List Price: HKD 295.00

HKD 206.50 Save HKD 88.50 (30%)

Simply HR
Simply HR

List Price: HKD 320.00

HKD 160.00 Save HKD 160.00 (50%)

Employment Law in China, 4th Edition
Employment Law in China, 4th Edition

List Price: HKD 800.00

HKD 400.00 Save HKD 400.00 (50%)

Hiring Greatness: How to Recruit Your Dream Team and Crush the Competition
Hiring Greatness: How to Recruit Your Dream Team and Crush the Competition

List Price: HKD 270.00

HKD 261.90 Save HKD 8.10 (3%)