You have no items in your shopping cart.

Employee Engagement and Communication Research

Employee Engagement and Communication Research Measurement, Strategy and Action

  • Author:
  • Publisher: Kogan Page
  • ISBN: 9780749466824
  • Published In: November 2012
  • Format: Paperback , 256 pages
  • Jurisdiction: International ? Disclaimer:
    Countri(es) stated herein are used as reference only

List Price: HKD 360.00

HKD 320.40 Save HKD 39.60 (11%)

Delivery Time: around 2-3 weeks
Extra 2-10 working days working days if shipping address outside Hong Kong
Free delivery HK & China?
Hong Kong: free delivery (order over HKD 500)
China: free delivery (order over RMB 500)
OR
  • Description 
  • Author 
  • Reviews
  • Details

    The only complete guide to measuring and evaluating employee engagement that offers a guide to implementing change based on the results.

    There's a well-known saying: what doesn't get measured doesn't get done. So it is no surprise that communicators, human resource and change managers and other professionals recognise the need to measure and evaluate their work, particularly its worth to their organization and seek the most effective ways to achieve this. Whether you're already involved in research, planning your first project or commissioning an external research company Employee Engagement and Communication Researchcovers everything you need to conduct robust, reliable research. Whether it's a full-scale employee survey or research focusing on a particular subject area such as communication, engagement, change or corporate social responsibility Employee Engagement and Communication Research is your essential guide covering all the tools, strategy and action to make your project a success.

  • Susan Walker, a leading figure in engagement and communication measurement, directed blue chip and public sector organization surveys as head of Human Resource Research with the international research firm MORI. She developed new approaches to interpreting and understanding results to drive action forward and now runs her own business. Her specialist work in researching the impact of internal communication made her the foremost UK expert in this field. Her contribution has been recognized by Fellowship of the Institute of Internal Communication (IoIC) and she is an Accredited Business Communicator (IABC).

  • Susan Walker - one of the most genned up and practical people on measurement that I know...here she goes through the essential steps from setting objectives for your measurement through to action

    Suzanne Peck, President, Institute of Internal Communication and MD Sequel Group

    From her long and extensive background in research in both the UK and US, Susan Walker has written an excellent primer for anyone about to conduct any sort of employee research. Frankly, in this chaotic and breathtakingly changing world, I can't imagine how anyone could launch an internal communication effort without doing the sort of homework Susan recommends. Do yourself a favor and keep her book nearby for ready reference any time you need to know what employees really believe.

    Roger D’Aprix, ABC and IABC Fellow

    Staff surveys can be extremely useful as a catalyst for real change. BBC surveys showed that people's sense of being valued by the BBC doubled after our major cultural change programme.. Result!

    Greg Dyke, BBC Director General 2000 - 2004 and media executive

You may also be interested in these books:

The Chief HR Officer
The Chief HR Officer

List Price: HKD 600.00

HKD 534.00 Save HKD 66.00 (11%)

Brand for Talent
Brand for Talent

List Price: HKD 300.00

HKD 267.00 Save HKD 33.00 (11%)

Optimize Your Greatest Asset -- Your People
Optimize Your Greatest Asset -- Your People

List Price: HKD 600.00

HKD 534.00 Save HKD 66.00 (11%)

THREE: The Human Resources Emerging Executive
THREE: The Human Resources Emerging Executive

List Price: HKD 350.00

HKD 311.50 Save HKD 38.50 (11%)

Advancing Human Resource Project Management
Advancing Human Resource Project Management

List Price: HKD 800.00

HKD 712.00 Save HKD 88.00 (11%)

Misplaced Talent: A Guide to Better People Decisions
Misplaced Talent: A Guide to Better People Decisions

List Price: HKD 300.00

HKD 267.00 Save HKD 33.00 (11%)

Developing Human Capital
Developing Human Capital

List Price: HKD 600.00

HKD 534.00 Save HKD 66.00 (11%)

Predictive Analytics for Human Resources
Predictive Analytics for Human Resources

List Price: HKD 500.00

HKD 445.00 Save HKD 55.00 (11%)

Resourcing and Talent Management, 6th Edition
Resourcing and Talent Management, 6th Edition
HKD 540.00
Managing People and Organisations
Managing People and Organisations
HKD 540.00
Common Sense Talent Management
Common Sense Talent Management

List Price: HKD 550.00

HKD 489.50 Save HKD 60.50 (11%)

Employee Engagement
Employee Engagement

List Price: HKD 388.00

HKD 345.32 Save HKD 42.68 (11%)

Reward Management
Reward Management

List Price: HKD 300.00

HKD 267.00 Save HKD 33.00 (11%)

Performance Management
Performance Management

List Price: HKD 300.00

HKD 150.00 Save HKD 150.00 (50%)

Armstrong's Handbook of Human Resource Management Practice, 13th Edition
Armstrong's Handbook of Human Resource Management Practice, 13th Edition

List Price: HKD 480.00

HKD 427.20 Save HKD 52.80 (11%)

HR Bible
HR Bible

List Price: HKD 295.00

HKD 206.50 Save HKD 88.50 (30%)

Simply HR
Simply HR

List Price: HKD 320.00

HKD 160.00 Save HKD 160.00 (50%)

Employment Law in China, 4th Edition
Employment Law in China, 4th Edition

List Price: HKD 800.00

HKD 400.00 Save HKD 400.00 (50%)

Hiring Greatness: How to Recruit Your Dream Team and Crush the Competition
Hiring Greatness: How to Recruit Your Dream Team and Crush the Competition

List Price: HKD 270.00

HKD 240.30 Save HKD 29.70 (11%)