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Project Manager's Spotlight on Change Management

Project Manager's Spotlight on Change Management

Author: Claudia M. Baca
Publisher: John Wiley & Sons
ISBN: 9780782144109
Published In: April 2005
Format: Paperback , 145 pages
Jurisdiction: International ? Disclaimer:
Countri(es) stated herein are used as reference only

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Contents
Author

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Clear-Cut Ways to Manage Inevitable Project Changes

If you're a typical project manager, you're probably aware of the importance of change management but may not have the time or expertise to develop a full-blown plan. Here's a quick and practical guide to applying the disciplines of proven change management practices without the rigor of complex processes.

Part of the Project Manager's Spotlight series from Harbor Light Press, this straightforward book offers solutions to real-life project change scenarios. Author Claudia Baca highlights critical components of change control and equips you with tools, techniques, checklists, and templates you can put to use immediately. By following a realistic case study from start to finish, you'll see how a project manager deals with each concept. Ultimately, this book will help you establish effective guidelines for dealing with change and provide you the flexibility to minimize disruptions and derailments.

Project Manager's Spotlight on Change Management teaches you how to:

Define roles and responsibilities of the change management team
Build a process flow one step at a time
Design your own change management system
Process exceptions and escalations
Create the necessary documentation

Foreword.

Acknowledgments.

Introduction.

Chapter 1: Managing Project Change.

Change Management Defined.

Why Bother with Change Management?

Let's Set Some Context.

Case Study.

Chapter 2: Setting Up for Success.

The Roles of Change Management.

What Do We Control?

Timing Is Everything.

Case Study.

Chapter 3: The Process of Change Management.

Designing Your System.

A Few More "To Dos".

Case Study.

Chapter 4: The Output of Change Management.

Now What?

Yes, the Triple Constraints Are Impacted.

The Board Denies the Change.

The Board Approves the Change.

The Triple Constraints Are Not Impacted.

The Project Manager Denies the Change Request.

The Project Manager Approves the Change Request.

Process Review.

Exceptions.

Escalations.

Case Study.

Chapter 5: The Incremental Effect.

The Theory of Disruptions.

The Theory of Timing.

The Theory of Estimating Change Requests.

Case Study.

Chapter 6: Change Tracking.

Documenting a Change Request.

Logistics.

Making a Change Request Log.

Finishing Up.

Case Study.

Appendix A: Nine Knowledge Areas Refresher.

Appendix B: Change Management Templates.

Appendix C: Calculating the Critical Path.

Glossary.

Index.

Claudia Baca, PMP, is co-author of the PMP Workbook and has tech edited several Sybex PMP books. Claudia is VP of Professional Services at QuantumPM Consulting and is a PM instructor at Colorado State University.